Step six: Get the preloader image or gif image or animation image URL to include from the module back-office. * is often a wildcard. What this means is that it's going to apply the type to any HTML aspect. Additional *'s implement the type to a corresponding volume of nesting. https://www.presta-addons-modules.com/en/front-office/prestashop-online-offline-chat-support-with-jivo-chat.html