Improved customer gratification and loyalty Successful digital transformation can make improvements to an organization’s customer experience and customer relationships. Enabling customers to interact by utilizing the machine and channel of their choice (Internet portal, social websites, in-app), offering 24/seven customer service through a chatbot, offering personalized information in... https://digitalsuccessstrategies36902.blogsmine.com/35007567/an-unbiased-view-of-digital-success-strategies